Patient Safety and Office Cleanliness

At Premier Dental Care in Palmdale, CA, our staff is observing social distancing, doing more than one visit dentistry, and screening staff and patients for COVID-19 symptoms. We have installed air purifiers and ozonators to help clean and disinfect the air in the office. And we are using state of the art extra-oral high volume evacuation units to minimize the spread of aerosol. If you require dental care, call (661) 231-7031 or schedule an appointment online.

Patient Safety and Office Cleanliness

COVID-19 Protocols: What to Expect

We ask that if you are sick or have been exposed to the coronavirus that you call our office to reschedule your appointment. If you have recently traveled please wait at least 14 days after returning to visit our office. These rules will remain in place until it is no longer a recommendation of the CDC or any local governing bodies. This protocol is put in place to protect all patients and staff.

Arriving for Your Appointment

We will be scheduling patients on a staggered schedule to minimize the number of people in our office at one time. This is also done to allow more time between patients for the ongoing disinfection of all areas in the office. We will be screening all patients upon arrival with temperature checks and a quick questionnaire to determine if there are any risks to our team and other patients.

Please only enter our waiting room when we have contacted you to let you know your chair is ready. This can be done via text or phone call and will be pre-arranged when scheduling or confirming your dental appointment. This method helps avoid exposure to others, potential infection, and maintains social distancing requirements. For any patient needing to be in the waiting room prior to their appointment due to travel arrangements or other reasons, we will have seating spaced apart for safe relaxation.

Staff & Patient Personal Protection

Wearing masks and the use of personal protective equipment (PPE) are now almost commonplace for many of us as we move about in daily life. Our staff will be wearing appropriate PPE and we will be requiring patients to wear a mask as they enter and exit our office. This is in accordance with state and federal recommendations and current CDC guidelines. Hand sanitizer will be available and offered to all patients upon entry to minimize the spread of germs on contacted surfaces. Our dentists follow proper handwashing techniques both before and after putting on gloves. Eye protection including goggles or glasses is normally required for our staff. We are stepping up this level of protection by providing face masks to every member of our staff.

Questions or Concerns

If you have questions or concerns about any of these changes, please call our office. Our staff will be happy to answer them as best we can and provide resources as needed when we don’t have the answers. All of us at Premier Dental Care are working together to provide a safe, comfortable, and caring environment for addressing your oral health needs.